How Rent Manager Helps Me Run CAP Real Estate

Running a scattered-site property management company like CAP Real Estate keeps me on my toes. One minute I'm crunching numbers, the next I'm mediating a tenant issue, and then I'm strategizing about our next acquisition. It's a constant juggling act, and without the right tools, it would be impossible. That's where Rent Manager comes in.

We've been using it since the beginning – it's the only software we've ever known, actually. And honestly, I'm not sure how we'd manage without it at this point. They recently did a piece on us for their blog, and it's a pretty good overview of how we use the system. You can check it out here.

It's funny because when you're in this business, you're always looking for ways to make things more efficient. Rent Manager has been a real game-changer for us in that respect. One of the biggest things for us is the flexibility of the platform. We've built so many custom processes using Rent Manager's features. From tailoring owner statement packages to generating the exact reports we need, it's all there.

The mobile apps, like rmAppSuite Pro, have also streamlined our entire work order process. Our maintenance techs can use it in the field, which means faster turnaround times and happier tenants. And rmResident? That's been our tenant's best friend. They can pay rent, submit maintenance requests, and access their lease info all from their phone. It makes everyone's lives easier.

One of the things I appreciate most, though, is the support they offer. Their team is always willing to help, and Rent Manager University has been a lifesaver for training our staff. It's a pretty comprehensive system, and there's always something new to learn.

We're even expanding our services now, offering back-office support to other property management companies. And as we grow, I know Rent Manager will be right there with us, helping us scale and continue to provide top-notch service.

If you're in the property management business, I can't recommend Rent Manager enough. Do your research, but in my experience, it's the most customizable and comprehensive solution out there. It's an essential tool in our toolbelt, and honestly, I don't know what we'd do without it. Check out the full article on the Rent Manager blog to learn more about how we use it and how it can help you too.